Regions Financial Corporation Bank Account Or Service Complaint

Regions Financial Corporation Bank account or service department,

Checking account Account opening, closing, or management Missouri

In - I set up - separate business bank accounts at Regions Bank in -, -. - - was the bank employee who assisted me in opening these - new bank accounts. I immediately returned home and set up the online banking and scheduled ACH debits for vendor accounts. I also set up the merchant services for the business with the account information provided to me by - -. After a few days I realized that all of our merchant services were getting kicked back and not being deposited into our account. I attempted to call Regions a few times but got no response so I opened accounts at - -. A few weeks later I received a letter in the mail from - - stating that she had provided me with the incorrect account numbers and provided me with - new account numbers however there was no information as to which account number belonged to which business and since I had already switched to - - I just closed the accounts. The initial mistake of providing me with the wrong account numbers caused me to be assessed return payment fees from my vendors as well as late payments and


- collections in -, - demanding payment for the charged off accounts. I was completely unaware of any charge offs and have disputed and explained how this must be some sort of mistake by Regions bank. - - instructed me to dispute the collections with Regions bank and gave me 30 days. I first went back to the branch that I originally opened the account and unsurprisingly - - no longer works there. I spoke with - - who said to give her a few days and she would let me know what she " finds out ''. Several weeks go by and I receive another call from the collection company but still nothing from Regions Bank so I revisit the - branch once again. - was not there that day so I left a message for her to get in touch with me but after a few more weeks I never heard from her so I decided to visit the -, - location on - - and spoke with a man who said he would work on my account and give me a call in a few days with some answers. A week or so past and nothing so I once again visited the - location and spoke to a man named - who took down all of my information and went over my accounts with me and told me that - would be in touch with me in a few days. Another week or so passed and I called and left a message on - 's voicemail. Another week passed and I returned to the branch and finally spoke to - who informed me that even though she could see that - separate business accounts were opened by - - followed by - new accounts being opened for each business within the next few weeks all with no activity other than the returned ACH debits that I had no proof that I was n't responsible for having to pay for the insufficient fees. During all of this I was told that I would be reported to - so I obtained a copy of my - report and learned that I had already been reported by Regions Bank for a paid charge off account back in - when my car was stolen with my wallet in it and I had my Regions Bank account closed with a police report. I have disputed this account being reported to - who tells me to dispute to regions and regions tells me that I have to dispute with -. Basically Regions is the most incompetent company on the face of the earth and has no business handling people 's money or personal information! They write people 's social 's on paper and leave laying on desk!