BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Checking account Deposits and withdrawals Texas

Compass Bank Accessed a $38.00 fee on -/-/-for $10.00 despite the fact that I had a deposit of $1400.00 in the account. The customer service rep I spoke with on a recorded line stated the put the $10.00 through on the -. They money was available as if the date. The recording clearly states the date. If the rep had stated the -, that would be a different story. However, with the recording they can not back track now.