PayPal Holdings, Inc. Credit Card Complaint

Transaction issue

PayPal Holdings, Inc. Credit card department,

Transaction issue New York

I made an on-line purchase from - back in - 2016. The charge was made on-line to Paypal. I never received the item and contacted Paypal. So Paypal put in a dispute. Paypal says the payment was returned but because it was entered wrong I should pay the - so it can move over. That made no sense to me at all because it still sounded like I 'm paying for something I did n't receive. I keep getting a bill for $12.00 which I refuse to pay. Have had contact with Paypal several times.Last contacted them on - -

PayPal Holdings, Inc. customer in New York
Jul 13, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20162/20165/20166/20167/201611/201612/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Transaction issue70.0%20.0%10.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.7%58.9%26.8%5.4%3.8%3.9%0.4%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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