Overton, Russell, Doerr and Donovan, LLP Debt Collection Complaint

Overton, Russell, Doerr and Donovan, LLP Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Virginia

I am writing regarding a debt collection action wrongly pursued against me by - and the law firm of Overton, Russell, Doerr and Donovan. The negative information they reported to the credit bureaus has caused me to not qualify for credit I applied for, and to pay higher rates for loans and insurance. I want all traces of this collection action removed from all of my credit reports, and my good credit to be restored. I also want all documentation showing this collection action was taken in error forwarded to me. From - - through - -, my family used - - - for all of our - and -. We always paid our bills on time, and never had a payment issue. In - -, we relocated to -, Virginia. In a notice dated - -, -, - notified me I had an outstanding balance, and if the balance was not paid within 14 days, I would be referred to collections, to be pursued by the law firm of Overton, Russell, Doerr and Donovan. The amount of this outstanding balance


On - -, -, my wife contacted - - - and made a payment for the outstanding balance of $82.00. Please find attached the receipt for this payment with the amount of $82.00 highlighted. In a Debt Collection Notice dated - -, -, Overton, Russell, Doerr and Donovan, demanded I pay the debt of $82.00. I ignored this notice as the debt had already been satisfied. Please find attached this Debt Collection Notice. Today, upon reviewing my credit report, I found Overton, Russell, Doerr and Donovan, had reported this debt as a collection. This debt collection, reported in error, resulted in a - point drop in my credit rating. At approximately -., I contacted - - - billing department and spoke to -. - allowed me leave a message for Business Office Manager, - -. At approximately -., I contacted Overton, Russell, Doerr and Donovan, and notified them the debt was paid prior to any collection action. I was told they would take no action to resolve this issue, and I needed to provide them with proof the debt had been paid, for them to consider taking any action to remedy their error. At approximately -., I received a call back from - -, Business Office Manager - -. - - stated Overton, Russell, Doerr and Donovan were notified by - on - -, -, that the debt of $82.00 had been paid. - - stated she had just contacted - from Overton, Russell, Doerr and Donovan, and this collection would be removed from my credit report. - - stated she would forward documents to me showing the debt had been satisfied, and that Overton, Russell, Doerr and Donovan were actually notified of this prior to them taking collection action against me. - - could not tell me how soon the error would be corrected. I 'm extremely disappointed with the haphazard handling of this matter by - and Overton, Russell, Doerr and Donovan. Their joint carelessness has harmed my credit and forced me to pay higher rates on loans and insurance. I am seeking your assistance in order to restore my good credit and warn other consumers of their malicious collection practices.