New American Funding Mortgage Complaint

Other mortgage Application, originator, mortgage broker

New American Funding Mortgage department,

Other mortgage Application, originator, mortgage broker California

I pulled my credit report and identified a hard inquiry from New American Funding. I called the number, -, and spoke with a - - -. - - alleges that I provided verbal authorization to a - - - to run my credit on - -, 2016. When disputing the inquiry, - - informed me that they have my personal information and that I spoke with - - at approximately -. I am concerned that I have not authorized any lender, outside of - - - and - -, to run my credit. I am in the process of attempting to purchase a home, but again, I have yet to authorize anyone to run my credit. I would like - - to be investigated for running an unauthorized credit inquiry and for New American Funding to remove the hard inquiry. If they refuse, I would like instructions on how to retrieve a copy of said phone call in which - - alleges that I provided authorization.

New American Funding customer in California
Jul 11, 2016

* Source: CFPB Complaint Database

New American Funding response to complaint:
Closed with explanation

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