JPMorgan Chase & Co. Credit card department,
Applied for - Chase - - - Credit Card. Printed out terms and conditions, which clearly state that $95.00 annual fee is waived first year. When first checking balance, discovered that $95.00 fee was imposed anyway. Chase customer service supervisor refused to honor terms and waive fee, despite my written proof of this term.
JPMorgan Chase & Co. customer in New Jersey
Jul 11, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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