JPMorgan Chase & Co. Credit Card Complaint

Credit determination

JPMorgan Chase & Co. Credit card department,

Credit determination Oregon

I have a credit card with Chase with a limit of $65000.00. I have not been late on a payment and have had a credit score consistently over -. I pay my credit card in full every month. I recently came over my limit to $85000.00. I went to lease a car and found that my credit score dropped significantly. The car dealer reviewed my credit report and showed me how it was compromised as a result of exceeding my $65000.00 credit limit. When I called Chase they stated that because I was a preferred customer they extended the extra credit to me. Unfortunately in the process of doing so, because I did n't pay the credit card down immediately, they reported this to the credit report agencies. The credit card company should have either 1 ) never approved that additional purchase over my credit limit or 2 ) notified me of this happening and the potential effect it could have on my credit score prior to reporting this to the credit report agencies.

JPMorgan Chase & Co. customer in Oregon
Jul 10, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201611/201612/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Credit determination87.1%12.9%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination1.0%73.2%2.3%12.4%1.0%9.7%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau

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