Regions Financial Corporation Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Regions Financial Corporation Bank account or service department,

Checking account Deposits and withdrawals Louisiana

Regions Bank account ending in - was opened in -. Only - overdraft/returned item fees were accrued in ten years. A cyber theft scare in - - forced me to change account numbers. Making it look as if it were a brand new account. From - - through - - $1700.00 in fees alone were seized by Regions, or by other companies in direct connection to their actions. Deposits were not credited. Deposits could not be made due to repeated ATM failure. Debit cards disappearing in the mail. Debit cards sent with the wrong PIN number. Payments were returned resulting in late fees. My credit card account was closed when a payment was returned - times in one month. My credit score dropped from - in - of - to - as of - of - due to account closures and having to use credit for many basic needs. Upon my thorough investigation I discovered several payments were not returned to the companies even though Regions said they were. Transactions were reprocessed, dropping the balance of the account so other charges did not clear and fees accumulated. Dropping the balance further and creating a snowball effect that I have


was being charged, I may as well not have the payments sent back to the companies. Nothing changed, however. Hoping it would stop charges from being processed, I opted out in - of - after $1100.00 in fees were taken in seven weeks. Most being returned item fees. Even though I was opted in and depositing money every day. Several lengthy phone calls were made to Regions during this time to try to fix the situation. I was told to open a second account for personal charges or open a savings account. I did n't think another account was a reasonable option. No real solutions were presented. I am attaching a comprehensive folder of all transactions during the eight and a half months I held the account. The whole situation became completely overwhelming. I continued to pump money into the account daily hoping it would stop payments from being sent back. I was not able to pay my rent. I was forced to sell several of my personal possessions. As I am single and live alone I have no-one to help cover the necessities when I am not able to. This whole thing has nearly destroyed my life and I am still struggling to recover. Fighting to pay down the bills that accumulated while this was going on. I have yet to get back on my feet. The actual ramifications have yet to be completely revealed. New bills present themselves every day because I 'm struggling to pay off what occurred.

Regions Financial Corporation customer in Louisiana
Jul 09, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with explanation

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