JPMorgan Chase & Co. Payday Loan Complaint

JPMorgan Chase & Co. Payday loan department,

Payday loan Payment to acct not credited Payment to acct not credited Michigan

Roughly 10+ years ago I closed out my accounts with JP Morgan Chase Bank - in order to close out an unsecured line of credit I had to pay it off. I did that to close out my account roughly $500.00 payment when I closed out the accounts, and now I get this late payment that showed up on my credit report after 10+ years stating I owe close to $900.00 dollars. I have never had any payment schedules or notifications in the 10+ years because I paid it off. Upon calling them I am told I need to show proof I paid it off. I would like to think that if indeed I had not paid it off ( which I did ) I would have immediately received late payment notifications. I left Chase bank because of some poor customer service and charges that were way out of line with the other banking institutions.