Amex Credit Card Complaint

Credit determination

Amex Credit card department,

Credit determination Georgia

I recently sent an initial complaint on yesterday which related to calls transpiring on - - relating to discrimination and retaliation. As of - -, I was also retaliated against by - - within - - - - -. after leaving a voice mail on her - - Voicemail system questioning her on how she intimidated, interrogated and repeatedly questioned our daughter inappropriately and unnecessarily regarding her mother, - -, which I addressed and emphasized with her via - recorded system on - - as " discrimination tactics against - minorities ''. In turn, she adamantly, her and her team on purpose set a pre-set small - limit on the - - - Card, after sending -bank statement proof showing an average balance of -. Also, prior to approving an authorized user, -, already checked my credit and sent the card around - -. Based on these and other illegal credit card biased practices within the Financial Review dept., I was also defrauded out of the initial $1600.00 payment which was made on the account. They purposely waited for the payment to clear my bank on - - and then place a hold on - -, after we received a


of - which was truly due by end of -. This is when the - payment for the - statement is actually due. The - Payment would have been due by end of -. We were never given a chance as - Citizens, - Veterans, and - Americans, but was heavily scrutinized and violated by - - and others within the Financial Review department. These are unfair and illegal credit card practices and should be investigated as no one should be left in a bind after initially setting up their monthly everyday charges with various vendors and billing agencies, because we had plans to continue to utilize the card for those purposes as other - groups are given the opportunity to have access to capital and not heavily scrutinized for utilizing their Platinum Credit Card! These are unfair and illegal credit card practices!

Amex customer in Georgia
Jul 02, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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