Harris & Harris, Ltd. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Harris & Harris, Ltd. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Virginia

I am a soldier ( - - - ) .I have gotten a letter in the mail from the State of Maryland - College stating that my account is in collection.I have already sent out a letter stating that I have dispute the validity of this debt. I receive tuition assistance because I am - -. Tuition assistance is suppose to cover the cost of classes so the only thing a soldier would have to pay for is books and other materials for classes. The - classes I took was covered but the - and - was not. The first time I registered myself, I had no issues. The counselors registered me thru the college website the second time and now issues have arisen. I noticed that it takes a long time to reflect on their website that tuition was covered by tuition assistance. I received a letter thru the mail that I was in collection and this was my first and only notice about that. As soon as I got the collection letter I went to the school representative but was told they could do nothing about it. I found out through another counselor that it is not only happen to me but other soldiers have gotten a bill when tuition assistance should have been covering their cost. The counselor also stated that other schools would drop the class for you if they do not receive tuition assistance protecting the soldier from incurring unnecessary cost and not messing up a soldier 's credit. She also told me that the only way for me not to be charged is it has to be system error in the - website or it was a counselor error. Yes I did apply thru goarmy.ed for tuition assistance. The - classes I took was for -/-/- and I pass both classes. I received the bill in question -/-/-. Someone should have contacted me sooner so I could have remedy the problem quicker.

Harris & Harris, Ltd. customer in Virginia
Jul 01, 2016

* Source: CFPB Complaint Database

Harris & Harris, Ltd. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Harris & Harris, Ltd.

http://www.harriscollect.com/
866-781-4538
111 W. Jackson Blvd, Suite 400
Chicago IL 60604

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more