First National Bank of Pennsylvania Bank Account Or Service Complaint

Savings account Account opening, closing, or management

First National Bank of Pennsylvania Bank account or service department,

Savings account Account opening, closing, or management Pennsylvania

-/-/- First National Bank acquired - branch offices from - -. As a result of this transaction both our checking account and savings account were automatically transferred to First National Bank on - -. Our mortgage remained with -. The - - Bank accounts were established ( -/-/- ) as a contingency for receiving a mortgage. One requirement being to have the mortgage payment paid directly from the checking account. The only requirement on the savings account was to maintain a minimum of $25.00 and all fees were waived. At no time were we notified by either bank that this arrangement would change. In fact the mortgage was still automatically being deducted from the new First National checking account. On - - we visited our local First National branch to withdraw our balances and to close our accounts. The checking account balance was what we expected but the savings account showed a balance of $1.00. I questioned this figure and the teller pulled up the account on her computer


to the $1.00 balance but no more since we were closing the account. As of - - we had not received a statement from First National or any communication about their policy on this savings account. As of this date, - -, -, we have received only a notice of the account being closed. I am expecting to receive an end of quarter statement at the beginning of - which I expect will agree with printout that I received from the teller on -/-/-. It showed that the bank deducted $10.00 " dormant account fee '' on - -. This is a mere 11 days after the account was transferred to First National. This was followed on - - with a $4.00 " service fee '' and by another $10.00 " dormant account fee '' on - -. This whole thing over $25.00 may sound petty but First National did the same thing to my daughter and her husband. I suspect that we are n't the only accounts that have been ripped off. This could be a substantial amount of money if they did this with every account that was transferred in the sale.

First National Bank of Pennsylvania customer in Pennsylvania
Jul 01, 2016

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with monetary relief

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