ACS Education Services Student Loan Complaint

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service California

My wages were garnished, without any notice, by -. Upon contacting -, I have received a lot of obfuscation regarding who my loan was with. - claimed that my loan was created with the lender : the University - - -. Upon checking my credit report, sure enough, the financial bank/lender is listed as the University - - -. This is a college, not a bank. I did not take out loans from this college, and I did not take out loans to go to this college. Upon further investigation, I have been told ( only on the phone, never in writing ) that the lender was an organization called ACS. When I looked this up online, I found that this organization no longer has a contract with the United States Department of Education and was responsible for a 73 % default rate. - I did not have a loan with this organization, and I did not have a loan with -. I also did not have a loan with the University - - -. Nevertheless, after submitting disputes to all of the credit bureaus, I can not manage to get this removed. I have documentation of everything, but the US Department of Education changes from one contractor to another, and I can not talk to any actual human working for the United States government to get this resolved. All " financial entities '' continue to claim that they are " no longer servicing the loan, '' so they wo n't do anything to remove completely fraudulent information either. In fact, ACS has an automated answering machine and wo n't have a real person accept calls regarding student loans. This is all such a scam. I never took out a loan. I want the information removed from my credit report. I do n't care if it is - or ACS that needs to remove it, but someone needs to be held accountable.