JPMorgan Chase & Co. Credit Card Complaint

Delinquent account

JPMorgan Chase & Co. Credit card department,

Delinquent account California

A very long time ago, when banking with chase, I had given a teller money to pay off an credit card account. It was for around $120.00 and I had much more than that in my checking.. however she did not apply the money there before I left for vacation.. and now many years later ( this happened 8 years ago ) it is showing up as a delinquent account on my report and caused me to get denied for something. This is extremely upsetting and I do not know what to do.

JPMorgan Chase & Co. customer in California
Jun 30, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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How JPMorgan Chase & Co. handles Delinquent account complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/201611/201612/20161/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Delinquent account92.3%2.6%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDelinquent account0.1%16.5%2.1%0.9%0.9%14.0%64.9%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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