Sterling Jewelers Inc. Credit Card Complaint

Other

Sterling Jewelers Inc. Credit card department,

Georgia

My spouse added me as an authorized user to her Kays Credit Card Account through Sterling Bank! The bank closed the account! My spouse called to have me removed and they said I was removed but it is still on my credit bureau as an authorized user! I called Kays and they REFUSE to remove it!

Sterling Jewelers Inc. customer in Georgia
Jun 28, 2016

* Source: CFPB Complaint Database

Sterling Jewelers Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Sterling Jewelers Inc.Complaint HistoryComplaints4/20149/201412/20142/20155/20158/20156/20167/20169/201612/20163/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Sterling Jewelers Inc.Other85.7%14.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Sterling Jewelers Inc.

https://www.sterlingjewelers.com/en
(330) 668-5000
375 Ghent Rd
Fairlawn OH 44333

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