Navy FCU Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Navy FCU Bank account or service department,

Savings account Account opening, closing, or management Virginia

I recently opened a savings account with Navy Federal Credit Union and was NOT told that they would perform a hard credit check as part of the process. I later found that the credit check release was in the account paperwork and they did not inform me that they would be doing a credit check. I found this highly deceptive and has impacted my credit score.

Navy FCU customer in Virginia
Jun 24, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with non-monetary relief

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