OpenRoad Lending Consumer Loan Complaint

OpenRoad Lending Consumer Loan department,

Vehicle loan Shopping for a loan or lease Arizona

I received a solicitation from open road lending -/-/2016 for refinance applied for a refinance and was so called approved for refinance and interest rate@13.64 percent - a month the company had me fax over all documents needed for funding to submit to the so called investor which is -. Spoke to - at - after this so called approval and went through a so called phone interview confirming all of my employment resident info etc .... interest rate 1st payment date recorded affirmation agreeing to the terms of the new loan. He advised it would take a few days to complete the refinance and if there were any additional questions he would contact me. Received a letter in the mail from - advising I did n't qualify for a refinance at this time after they verified my credit. 1. I received a so called approval from open road lending who failed to also disclose this information and 2. I did not give permission for - to pull my credit report. I had my credit pulled and was told the approval expired 30-days from -/-/2016 which was about -/-/2016 this company has completely mislead me as a consumer and I want this resolved and want to know why this was not disclosed and even after applying for the refinance it 's like it was a fake approval. I also will be consulting counsel on this one this is not okay.