Statebridge Company Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Statebridge Company Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Pennsylvania

In -/-/- My husband and I separated. I kept the house with the - kids and was working part time ( could n't afford house payments at that time ) but got a full time position with the same company fairly quickly. I asked for a loan modification back in -/-/-. After a year, could not come to an agreement. - then sold the loan to Statebridge. In - -, I went to a housing counselor to help with a loan modification. Statebridge kept losing my paperwork over and over again. Every 6 months I had been submitting paperwork, only for it to be lost. Fast forward to - -, -. We had finally come to an agreement of a loan modification via phone conference in the Court of Common Pleas Of - County Pa between Myself, - ( My counselor ), mediator, investor and a member of - - - - - ( for investor ) and I accepted those terms on - - - with an acceptance letter that was faxed to Statebridge, - and - & -. - - -, - - -, - - - we had modification meetings and was told at each meeting that


per month, it jumped to $1600.00. I had emailed Statebridge and asked them why it had gone up and that I could n't afford those payments. The response from Statebridge " Unfortunately the terms sent was what the investor on your loan approved. '' They wanted the payment made on - - -, but I had to talk to my housing counselor about why the loan payment was different than what was agreed on and according to their lawyer on our - - meeting, they did n't want to accept any offers that I extended. They were done and told that there is nothing that I can do.

Statebridge Company customer in Pennsylvania
Jun 21, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

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