Comerica Bank Account Or Service Complaint

Savings account Using a debit or ATM card

Comerica Bank account or service department,

Savings account Using a debit or ATM card Vermont

I I - - have a direct express debit - card from Comericia Bank. I could n't find my card on -/-/2016 so I called direct express to cancel it but I could n't get through there phone kept saying they were busy and hung up a welfare worker also called she could n't get through either we called my balance went from - $ to - $ to - $ because I could n't cancell it. They would n't tell me where the transactions took place how much said they send a paper in the mail never got it still. So I got paper from then that say if I file them out and they revived then by the 10 Bussniss day my card will get a provisanry credit for what I was disputing. I sent hard copy 's faced several copy 's here - I faxed attached. The tenth day I called and they said first they did n't have my papered second they did they had all the faxes too I have q - worker as a witness she was taking with me n directs express they had it all read the transaction amounts to us said


I did n the case was n't closed then she says it was then it was n't then the supervisor said I was not getting nothing I was a liar and a crazy and to bad for me. I call the police they never even called then to get any info for investigation at all so how can they not give my money back???? I 'm homeless I been - because I had no place to sleep because - did n't give me nothing back and it 's there fault there phones were down all that day and have been most days this month look up online you can see. I have rights they ca n't keep my monrh its - law they have to give it back in 10 days that 's the law o need help - with this not in a few weeks I calls u - u did n't wan na rent my report I pray u do your job n help me call Comericia bank I 'm not the only one that 's had problems they were on the - - last month sane kinda thing and I 'm the liar??!! No I am not. I have - calls recorded I had to I could n't behind the lies they were telling me - supervisor told me to - I get Ssi for a reason. I called a lawyer and he said let u do your job and if not we 'll I 'm - but I still have rights n they said no one could hear is talk wgy they got to hide I no there lies, you need tu shut this place Down n it a bank thing it Comericia bank ok the card there the ones ok the end I not being jerked around I have - - to care for too really!!!! Thank u please help Md. I was in jail last year got out all my money was taken off my card then all and it was n't me but they wiujdbt even call the cops to see the cold nee who did it too but no they did n't care I do - $ is a lot of money u need it tu b inside sleep. Thank you for your time.

Comerica customer in Vermont
Jun 20, 2016

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with monetary relief

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