OneMain Financial Holdings, LLC Credit Card Complaint

Delinquent account

OneMain Financial Holdings, LLC Credit card department,

Delinquent account Pennsylvania

I was never late in paying my SpringLeaf credit card account. The account has autopay set up through springleaf and that has been the mode of payment for years. I have n't even used my credit card/ credit line for years, all I have done was pay it off. Springleaf purchased my account off beneficial and continued to get payment through autopay. I do n't know how they can justify destroying my credit over $20.00. Springleaf charged me a yearly fee of $20.00 which I did n't even know about and then compounded late fees on top of it and reported me to the credit bureau. Autopay/ Directpay should have kicked in and I should n't have been late. Springleaf made no attempts to even prompt me that something was wrong. They sent a statement and that was all they did. Other creditors call or send email to make sure their customer is aware of a problem with their account. It is


Because I assumed I owed nothing and if I did autopay would kick in, I did not know about any late payment until I pulled my credit in - 2016. My credit score has dropped at least - points because of $20.00! When I called springleaf they tried to force me to pay over $70.00. I refused to pay a fee I do n't agree with. I told Springleaf I did not want their credit anymore but they insisted I owed them. That card has been dormant for over 2 years. Their behavior is not in good faith and I dispute the charges, late fees and the late report to the credit bureau. Please investigate and remove the negative information off my credit report.

OneMain Financial Holdings, LLC customer in Pennsylvania
Jun 19, 2016

* Source: CFPB Complaint Database

OneMain Financial Holdings, LLC response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more