Credit Bureau of Napa Debt Collection Complaint

Credit Bureau of Napa Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine New York

I went to see a doctor @ - - - - - @ - - -, on -. I provided them with my Active medical insurance which was - with Medicaid, along with a referral. I never received a call from them regarding this bill but a year later I got a letter sent to my old address about a bill. I tried to call the billing office several times with no response. I 've left voicemails to which no one ever responded. I called my insurance to confirm that I was active during the visit, which they confirmed I was. Ins Rep : - told me that the office billed the insurance but that it was not payable because the office did not get the proper prior authorization for it. The Ins rep called the office and left a voicemail notifying them that they are not supposed to bill Medicaid patients and asking them to return her call. I continued to try to contact the office every few weeks but the billing office never answered the phone or my messages or called me about this issue. I just checked - and thats how I found out I had a collections report from - on my account. This office has continued to attempt to collect a debt that I do not owe and that they have no right to attempt to collect.