Amex Credit Card Complaint

Amex Credit card department,

Massachusetts

Someone submitted multiple electronic applications in my late mom 's name to American Express, American Express provided the application dated - 2011 but did not provide the - dated - 2011. The name on the application was - -, my mom 's name was - - American Express had me submit death certificate, durable power of attorney, trust documents and will documents, but did not provide the application