Synchrony Financial Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Synchrony Financial Debt collection department,

Credit card Communication tactics Frequent or repeated calls Alabama

The company is calling before - CST concerning, a past due payment that is not 30 days old. The company called on Sunday concerning the same payment, which was -/-/2016, this has gone to far. During the conversation the representative was demanding payment.

Synchrony Financial customer in Alabama
Jun 12, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

Consumer disputes how Synchrony Financial handled their complaint

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20178/201712/20171/20182/20183/20187/201810/201811/20184/20196/20197/20198/20199/20190246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialCommunication tactics42.9%11.1%46.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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