Fidelity National Information Services, Inc. (FNIS) Debt Collection Complaint

Fidelity National Information Services, Inc. (FNIS) Debt collection department,

Other (i.e. phone, health club, etc.) Disclosure verification of debt Not disclosed as an attempt to collect Texas

My credit report showed I owed Certegy $200.00 from a check written on -/-/- to -. I contacted them and they said my bank did n't pay due to NSF. I contacted my bank and they said to dispute it because I had money at the time and overdraft protection. When I disputed, they ( Certegy ) figured out someone had keyed in the wrong bank account. I agreed to pay the check but they could not tell me who to pay it to. They said they sent the check to - -. - - said they returned it on -/-/- because they did n't send an image of the check. I submitted an inquiry and they returned a letter saying that Complete Payment Recovery Services had the claim now. I contacted CPRS and they said they sent it to - -. I contacted - - again and they said they sent it back to Certegy. When I contacted Certegy again to see who I needed to pay they said they would mail me information. I never received it so I called back on -/-/- and they told me to call CPRS. CPRS told me to call - -, -


today. I waited a couple of hours and called Certegy back and they said I needed to call CPRS. I explained I had called them already and had been sent to - - and now back to them. They ( : - ) stated she did n't see any notes that I had talked to CPRS and I would need to contact them again. I did and spoke with another lady and she said she would send an email to - -. I called - back and they said they do n't have my claim. It has almost been - months and I 'm in the process of trying to buy a house and this is holding up the final paperwork. Nobody can tell me who to pay and keeps telling me that another company has it. Customer service from Certegy has not been helpful and keeps putting it off on other companys.