Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Other bank product/service Deposits and withdrawals Maryland

On Thursday - -, 2016 -, I went to Citibank located at - - - -, - - - - - to deposit $100.00 for my brother-in-law into his checking account. I was told that in order to deposit the money, I would have to show teller my ID. I gave the teller my driver 's license ID as requested. After further discussion, her supervisor/bank manager ( - woman whom I did n't get her name ), came over and joined the discussion. I was then asked by the supervisor where I worked before I retired. I asked, " Why do you want to know where I worked before I retired? '' She said this was Citibank policy.


Then I was asked by the bank manager, " What did you do at the job before you retired? '' At this point in the conversation, I was livid. I felt that this was an invasion of my privacy. I have concerns about ID theft. They wrote the information down I gave them before I could deposit the money. I have never been asked to give personal information about my work status and the job I performed by any bank where I deposited money for a person in my - years on earth. I want you to investigate this bank policy to see if it is applied to all who do n't have accounts at this bank. There was no visible sign in this bank about this policy. On the back of the deposit slip, I received states, " Deposit may not be available for immediate withdrawal. Contents and totals of any deposits listed on the reverse side are accepted by Citibank subject to verification and will be credited in the amount verified. '' There was no information about bank policy regarding a $100.00 cash deposit.