TransUnion Intermediate Holdings, Inc. Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

TransUnion Intermediate Holdings, Inc. Credit reporting department,

Credit monitoring or identity protection Account terms and changes Wisconsin

In trying to lift a credit freeze from Transunion, I submitted what I thought was a request to control that freeze process. It turns out, though, that this was a credit *monitoring and alert* service. I gave them a credit card number for payment. However, the site had nothing to do with my credit freeze, which required a separate log-in and payment schema. Then I started receiving $20.00 charges each month from Transunion for this service. Apparently I had signed up for a trial period and the regular payments started. Exceptionally frustrating and shady.

TransUnion Intermediate Holdings, Inc. customer in Wisconsin
Jun 14, 2016

* Source: CFPB Complaint Database

TransUnion Intermediate Holdings, Inc. response to complaint:
Closed with explanation

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