Shellpoint Partners, LLC Mortgage Complaint

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Oregon

I took out a mortgage from - - in -. I had a loan modification with - - in -, -. At that time I received a modification agreement from - - with dates that my interest rate would change. The documents states that all other parts of my mortgage would remain the same. I have a PMI schedule from my original loan that states that when my loan reaches a balance of $220000.00 that my PMI payment would reduce from $210.00 per month to $43.00 per month. Shell point mortgage refuses to lower my PMI to this amount. When I have repeatedly requested this, they sent me a document that I have never seen, showing an effective date of - that states my PMI payment is $210.00 until - when it reduces to $43.00. Shellpoint mortgage continues to charge me $210.00 per month for PMI. When I requested that they credit me back the additional $2.00 that they have charged me the entire time, they have ignored my request and have not even addressed why they are charging me more than the original amount that both my and their documents show. I feel that this is fraud. They are refusing to honor my contract.