Empowerment Ventures, LLC Prepaid Card Complaint

ID prepaid card Advertising, marketing or disclosures

Empowerment Ventures, LLC Prepaid card department,

ID prepaid card Advertising, marketing or disclosures Arizona

I have been calling Rushcard for 4 days in a row in regards to not being able to access my money. I am either told the problem will be fixed in 1 business day, which it is not. Or put on hold when I ask for a supervisor and no one comes to the phone and I end up giving up after -40 minutes on hold. I have bills that are now late and being charge late fee etc. I asked to be transferred to a representative in the United States and they advised they could not do that, which I thought was some sort of law.

Empowerment Ventures, LLC customer in Arizona
Jun 09, 2016

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Empowerment Ventures, LLCAdvertising, marketing or disclosuresSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising, marketing or disclosuresSource: Consumer Financial Protection Bureau

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