Citizens Financial Group, Inc. Money Transfers Complaint

Citizens Financial Group, Inc. Money transfers department,

International money transfer Fraud or scam Pennsylvania

My mom owns timeshares - at a place called -. She had been paying a monthly maintenance fee and had been researching ways to get out of the contract or sell them. Then one day she receives a phone call from a company called - - - and they offer her $56000.00 to purchase the timeshare. All they asked she do was send $5600.00 in fee 's to the closing company - - - and they would send her the funds from the sale. They communicate through email and they fax her official looking paperwork and my mom wires the money to - thinking they will send her the $ -. This whole thing is a Scam. Now I am trying to get her the money back and have these criminals arrested. She took a cash advances on her credit cards and can not afford to lose this money. I am just so angry with the criminals for ripping off my Mom and want them brought to


The - who sent the wire asked no questions and just sent the funds to -. I work in banking and we are trained conduct conversations with clients prior to sending funds to spot red flags. Had this banker done his job he would have realized this was a scam. I am meeting with the branch manager tomorrow. I also contacted the wire room at the bank and their investigations department but I know the chances are slim of getting the funds back or having an arrest made. My mom is filing a police report and a report with the FBI. I also called - Bank where the funds where sent and they said the - Bank where the funds where received is in - and is separate from the - Bank. I have been unable to get in touch with - Bank in - but am still trying.