The Receivable Management Services Corporation Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt was paid

The Receivable Management Services Corporation Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Oregon

My company closed last year with the last day of health coverage -/-/-. I had received a letter from - -/-/- after calling them about terminating my insurance, stating that the insurance would be terminated for non-payment on -/-/-., Since I was starting my new job -/-/- I continued to have health insurance. I then received a call from collection agency in - - for money for - and - - installments. They also stated they needed proof of coverage. I immediately sent them proof of coverage and the information regarding the termination of coverage. I continued to receive phone calls stating they either had n't received the proof of coverage or they could n't read it. I continued to re-send it. After 5 months of calls I was told by - from RMS that if I paid $100.00, sent another copy of the confirmation of coverage to the address she provided this would close the account. I did this -/-/-. I was then called in - - stating they never received my check. I then sent a copy of the cashed check. I requested confirmation that the matter had been closed. Instead I was told they were going to send the check back to me, which I have never received. In - I received a letter stating that they had not received my proof of coverage or payment. This has now been ongoing for almost a year. I have done everything asked of me, but yet I get continued requests for the same information over and over. They now want more money, and I have never received " the check they sent back to me ''. I would like to have this matter closed. The insurance was already cancelled - -, -. I was told be an - representative that to terminate the insurance all I had to do was not pay it. this is also confirmed by the policy book. I had coverage starting - -, - from my new employer. I would welcome any assistance you can provide.

The Receivable Management Services Corporation customer in Oregon
Jun 08, 2016

* Source: CFPB Complaint Database

The Receivable Management Services Corporation response to complaint:
Closed with non-monetary relief

Consumer disputes how The Receivable Management Services Corporation handled their complaint

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