InterFirst Mortgage Company Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

InterFirst Mortgage Company Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Wisconsin

On - - I applied for a loan with Interfirst Mortgage. I provided all the necessary documentation. The process seem to start off with no issues but it took them over 30 days to provide me with a loan decision. They did suspend my loan because I was refinancing my home I live in that my father left me last year when he died. I moved back to the midwest to the suburbs of - to take a job that I do remote on certain days. Prior to my dad getting sick I would travel almost - miles one way to get to work so i could assist him in his - state. That was more important to me than the drive. I also had a roommate situation for those days in - where I had to stay over for a meeting or client circumstance. I provided a copy of the lease to show them this, however all my financial statements, bills, etc were all pointed to my home in Wisconsin. After providing the lender with the documenation that this was my primary home they decided to denied me. I do understand that - guideliens on a primary home. I do not currently own a primary home. I was not even given the opportunity to have the laon restructed as a - home and until this day I have not gotten any written denial.

InterFirst Mortgage Company customer in Wisconsin
Jun 06, 2016

* Source: CFPB Complaint Database

InterFirst Mortgage Company response to complaint:
Closed with explanation

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