Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan Michigan

I obtained a student loan through - - for my - - expense in -. The loan was taken over by Navient student loans in - or -. Recently there was a balance of $50.00 due. Navient Student loans has harassed my phone by calling me Everyday from Sunday-Saturday including holidays from -, every 2 hours or about 6 times a day or 42 times a week and 168 a month nonstop. Navient also call and when voicemail comes on to record the message, they do not leave a message. So, they have called so much as to leave my voicemail full with empty responses and block my ability to receive messages from other persons. This is harassment and I am reporting them so this type of practice will stop starting with me. These type of phone calls interrupt the general use of my phone, harass me and interrupt my phone use. Navient has other ways of contacting me, they have my addresss and email and have contacted me by email and even went as far as to sent letters to my old address that I have not lived at in 20 years. Currenlty my relative is - in the hospital and my phone needs to be freed up for this and other purposes.

Navient Solutions, Inc. customer in Michigan
Jun 03, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

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