JPMorgan Chase & Co. Mortgage Complaint

JPMorgan Chase & Co. Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Washington

" Inherited '' mortgage after father died. Took7 months of repeatedly submitting the same paperwork to even get info on the mortgage, despite the fact that I 'm the executor. Went in person to branch, said they can not help because they are not corporate. Refused any forbearance while we were trying to figure out funeral costs, etc. Attempted multiple times to modify mortgage, but paperwork was " never received '' by Chase. Chase sold mortgage to -, did n't tell me. Said they sent a letter that I never received. Presently can not make payments or do anything with mortgage because the transfer has n't been completed, according to -.