JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Georgia

On - -, - a representative from Chase had pulled all - credit bureau without my permission, and I had an associate and a supervisor to inform me that Chase has that right within their Terms and Conditions. However, Chase 's terms and conditions does states that Chase does has the right to pull all - credit bureau. On the other hand, the terms and conditions do state that Chase must provide me with the credit bureau 's name, address, and phone number to which Chase is obtaining my credit score. Chase sent a letter on - -, - only requesting to pull from - and not from - and -. Thus, on - -, - the credit inquiry for - is perfectly fine ; however, I would like the inquiries for - and - to be removed from my credit report as a hard and soft inquiry. In addition, I tried to explain to - - with Chase that this wrong on the part of Chase, and Chase should honor their terms and conditions. Because Chase used the terms and conditions to explain to me about obtaining all three credit bureaus, but once I pointed out that their terms


you threaten my credit limit for the Chase - Credit Card when - has the highest credit score in the first place. In addition, Chase sends a letter stating the inquiry process was invalid, and I still requested from - - to remove inquiries based on their research. Yet, again - - refuses to remove the inquiries from - and - ; however, The Georgia - - - and as a letter from - say that a consumer reporting agency must provide me with all credit bureaus to which they are trying to obtain my credit score. Thus, I am requesting to have the hard and soft inquiries from - and -, and to keep my credit limit at $4500.00.