JPMorgan Chase & Co. Credit Card Complaint

Payoff process

JPMorgan Chase & Co. Credit card department,

Payoff process Wisconsin

Chase Freedom Credit Card Special Offer Received in the Mail Regarding Balance transfer on -/-/2016, for $14000.00 at - percent interest, - percent transfer fee which totaled to $290.00. I recently received a special offer in the mail for Balance transfer with the above terms. I do not have a problem with the disclosed information or the above terms. What I have a problem with, is the monthly minimum payment rate of - percent of the monthly open balance. This minimum monthly payment of - percent of the monthly open balance was NOT disclosed, which I find to be a deceptive practice. Presently, I am being charged over $700.00 a month for the minimum payment. In my opinion, this is excessive, was not disclosed in the special offer, and when I checked the Chase Credit Card web site, I was unable to find this inflated minimum payment rate. My wife, ---x, with ----t card ending in - had a similar offer, that monthly payment rate is - monthly of the open balance.

JPMorgan Chase & Co. customer in Wisconsin
Jun 02, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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