Barclays PLC Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Barclays PLC Bank account or service department,

Other bank product/service Account opening, closing, or management Arizona

My family booked a room for two nights direct with the - website for - Arizona. However, it required joining their Wyndam Rewards club. Did that and it promised to give a - dollar credit if I also applied for the Wydam Rewards Visa card issued by Barclays Bank Delaware. I checked to do that and apply the credit. No such luck. Instant denial with a - credit score at - - ( the one they used ). Booked anyway since was my birthday get away. Two weeks and a day later, the credit denial letter came. But, the motel room was not acceptable and we stated at the counter we could not stay in such a horrible room another night and asked to be let out of a reservation for the second night. Manager/owners refused. - and - companies are playing the game and will not stand behind their quality policy which is readily available. - was on bathroom door. Sheets dirty and soiled. The worse part was my side of bed had a sheet ironed which became brown and had a - inch or so spot which was as course as sand paper # -. A video shows and allows you to listen to the sound of this spot, ruining the use of the bed for the first night. - The video says it all. - -

Barclays PLC customer in Arizona
Jun 01, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Consumer disputes how Barclays PLC handled their complaint

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints3/20164/20166/20167/20168/20169/201610/201612/20161/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCAccount opening, closing, or management83.3%5.6%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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