Discover Credit Card Complaint

Forbearance / Workout plans

Discover Credit card department,

Forbearance / Workout plans Texas

On - - 2015 I went on - from my job due to - and I was being Harassed at work for my illness. Immediality I contacted my creditors asking to activate my -. I was told they had no record of my ever having this program. I insisted I did. However, I asked for assistance and Discover Bank refused to work any kind of assistance with me. I informed them I was going to be on - income and there was not any money. Unfortunately, they refused to offer any assistance. After I went on - income and I began processing my - with the Social Security office they considered to Harass for payments. I continued to ask for deferment since my - insurance was canceled with the company. During this time I was starting to fall behind on my payments. They insisted I had to pay my back-payments and apologized for any inconvenienced. I went on line to my account and tried to make a partial payment and it was rejected. At that time I stopped paying any payments and gave up. Shortly afterwards I went into a - due to my - and the inability of working


I almost lost my house last year, I would like to continue to make payments I can afford without causing any more problems to my home and family. They have currently hired A Law firm without contacting me to my knowledge. the firm is - - - - ; - - - ; -, NY - ; -. This firm have SUMMONED ME TO ANSWER A COMPLAINT through - - Clerk. I have not received any phone calls, nor did I receive any mail to my knowledge prior to this.

Discover customer in Texas
Jun 01, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints2/20124/20125/20126/201211/20122/20136/20137/20138/201310/20131/20144/20143/20154/20156/201510/201512/20151/20162/20164/20166/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverForbearance / Workout plans68.0%4.0%8.0%8.0%8.0%4.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageForbearance / Workout plans0.2%8.9%13.3%4.2%1.5%12.1%59.5%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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