PayPal Holdings, Inc. Money Transfers Complaint

International money transfer Fraud or scam

PayPal Holdings, Inc. Money transfers department,

International money transfer Fraud or scam

I received some amount on my PayPal account. At first they claimed that money was fraudlent activity so they requested that I provide a copy of the utility bills, telephone number, bank statements, and source of the funds so that they could validate my account. They have declined to read and to read the information which I provided. They have closed my account and claimed that the case can not be appealed. The sender has sent an email to them explaining the purpose of the transaction but they have not changed their decision.

PayPal Holdings, Inc. customer in
May 29, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Consumer disputes how PayPal Holdings, Inc. handled their complaint

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20172/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Fraud or scam63.5%26.9%9.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.1%84.7%9.4%2.2%2.2%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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