Pacific Union Financial, LLC Mortgage Complaint

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Texas

I lost my job - - -. I immediately contacted Pacific Union Financial to obtain a hardship hold on my loan payments until I could get another job. They approved this finally and eventually forced to take another job - - -. I then contact Pacific Union to allow me to start making payments again online in - -. They refuse and say I need to pay $ - back before I can make my monthly payments. Of course, I am unable because of loss of job. I then submit paperwork to modify my loan so I can start making my regular payments again. This drags on until end of - - when they come back with a $ - a month payment to pay up the past due. I realized that I had mis-subtotaled my expenses on - form and it made my income vs expense a large positive #. I immediately contacted them and told them my mistake and sent them the corrected sub-total. They said this was fine on the phone and to wait until underwriting could review and revise. They sat around another month and told me that was not good enough and I need to


work, I had to disclose that I was renting the house at this point. They sat on the re-submission almost 1 1/2 months and just told me I was turned down due to me renting the house. This is ridiculous for only being out of work for 6 months and they have now built up the payoff to over $ 25- where I can not pay it. They have purposely run up the interest when I could have been paying the regular payments since - -. It is now - and they refused to take any payments until the modification was done.