JPMorgan Chase & Co. Credit Card Complaint

Transaction issue

JPMorgan Chase & Co. Credit card department,

Transaction issue Massachusetts

My wife and I opened a Chase Freedom account. When we made our first payment we had a typo in the account/routing number. After we corrected the info, every time we make a payment the payment is put on hold. We never make late payments and all of our payments are way above minimum $ -- $500.00 every time ) They have no problem taking our money but when we need the funds we just paid them ... now we have to wait for the to be removed.

JPMorgan Chase & Co. customer in Massachusetts
May 28, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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