Amex Credit Card Complaint

Credit card protection / Debt protection

Amex Credit card department,

Credit card protection / Debt protection Alabama

I became an authorized user WITHOUT MY APPROVAL on my mother 's American Express credit card. The account is now closed however the bad credit still appears on my credit history. I called American Express and they seem to have dropped it from my credit history. The - credit reporting companies I 'm referring to are : - and -.


HOWEVER, - HAS NOT. They still seem to think that I owned the account. Please contact American Express as well as - AND TELL THEM THAT THIS IS NOT MY ACCOUNT AND I WANT THE CREDIT HISTORY COMPLETELY ERASED. Note : I just applied for a - - - credit-card, and got approved. TELL THEM TO LEAVE THAT ONE ALONE BUT CANCEL THE AMERICAN E-PRESS CARD.

Amex customer in Alabama
May 28, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints1/20122/20123/20124/20126/20127/20128/20129/201210/20121/20132/20133/20135/20137/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/201511/20151/20162/20163/20164/20165/20166/20167/20168/20169/201611/20161/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexCredit card protection / Debt protection61.6%31.3%1.0%2.0%4.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.4%52.4%26.6%7.8%5.5%6.7%0.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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