Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

I want to call attention to what I consider to be a load of -. Currently, my checking account shows a direct deposit from my employer on - - ( today being - - ). Normally, I would not think anything of this, however it shows that amount as being available now. The last time this happened, I took Citizens Bank at their word, and operated under the belief that my money was mine to use. They proceeded to hit me with $100.00 in overdraft fees - for using money that they told me ( via their website ) was available. Out of the kindness of their collective heart, they refunded $35.00 when I complained.


this even legal? As a - Bank customer, I demand an explanation for this wolfish practice. If there is no resolution, my wife and I will be taking our business elsewhere. I attempted to submit this message through - Bank 's secure message site, but it was rejected for " exceeding the limits ''.