JPMorgan Chase & Co. Mortgage Complaint

JPMorgan Chase & Co. Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

This complaint is against Chase bank - Line of credit Acct. # - 1- My line of credit was modified ; my first payment was made on -/-/- for $160.00. I recalculated the payment for the last 5 years and it was supposed to be $160.00 What do I want? Adjust my account to reflect the correct payments, and send me a check for the difference. The bank MUST show me their step-by-step calculations. This should not be a mystery. 2- Chase sent me a letter in - - and again in - -, detailing the new payment is $160.00. However, when I made the payment, it was increased to $170.00 without any explanation. I called and was given complaint no. -. Nobody was able to explain this discrepancy, claiming


Adjust my account to reflect the correct payments, and send me a check for the difference. The bank MUST show me their step-by-step calculations. This should not be a mystery. 3- When I make an online payment on Saturday, the system debits my checking account instantaneously. Then, post the transaction on Monday. That means I lost 2 days of interest to their favor. Well, let 's be honest, if you take my money NOW, you must give me the correct credit NOW. What do I want? Chase should go back and check all of the payments that were made on Saturday, and send me a check for the difference in interest calculations.