New American Funding Mortgage Complaint

FHA mortgage Settlement process and costs

New American Funding Mortgage department,

FHA mortgage Settlement process and costs Idaho

In short, we closed. Everything looked good. our closing statement matched our pre closing docs, requiring - cash to the table. Everything looked good. We are supposed to fund today. Yesterday I got an email from our broker asking for a check for - to reimburse him for a credit on our closing docs. I am supposed to make it payable to the mortgage company and post date it. His explanation is that they gave us the credit for " advanced escrows '' as a loan and that they expect to have that money returned. They are threatening to hold up funding of our loan and / or redisclose everything, which then postpones the loan at least 6 days and funding another 3 days. I feel that this is not only shady and boarderline illegal ( maybe fully illegal ), but it places a hardship on us to have to come up with the money in a hurry. Nothing about this seems right. Apparently, he did inform me via email, which I completely missed. I would have said no to the loan at that point if I had seen it. I will include the email chains in the uploaded documents.

New American Funding customer in Idaho
May 26, 2016

* Source: CFPB Complaint Database

New American Funding response to complaint:
Closed with explanation

Consumer disputes how New American Funding handled their complaint

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