Alaska Commission on Post Secondary Education Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

Alaska Commission on Post Secondary Education Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options Alaska

Currently have an Administrative Wage Garnishment in effect that is 25 % of my biweekly pay. This went into effect without knowledge of a summons. Contacted Alaska Commission on Post Secondary Education ( ACPE ) about the issue, and was told that they were able to proceed even without my presence or knowledge. Attempted to negotiate a payment plan, but was declined. ACPE told me the only way the garnishment would be lifted is if paid in full. Their other alternative was filing for a reduction from 25 % to 15 %. Filed the proper paper work and was denied even that. I am in a place where I can pay affordable monthly payments, but want an option that wo n't keep damaging my credit. The - on my credit has had a negative ripple effect on more and more as time passes. I am trying to be proactive with my finances, but ACPE has put me in a stranglehold from moving forward. I have called ACPE countless times on my options, and all I get is the same thing back. I can not believe there are no relief alternatives. No options after the administrative wage garnishment is in effect. After half a year of payments, no options.

Alaska Commission on Post Secondary Education customer in Alaska
May 26, 2016

* Source: CFPB Complaint Database

Alaska Commission on Post Secondary Education response to complaint:
Closed with explanation

Consumer disputes how Alaska Commission on Post Secondary Education handled their complaint

Created with Highcharts 4.2.3Alaska Commission on Post Secondary EducationComplaint HistoryComplaints6/20149/20145/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Alaska Commission on Post Secondary EducationCan't repay my loan100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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