Barclays PLC Credit Card Complaint

Billing statement

Barclays PLC Credit card department,

Billing statement California

I had a - - - - card, which was my primary credit card, - now uses Barclays/Mastercard. Change over happened at the end of -, - and my - Records vanished. I need my - statements to do my - tax return, they are unavailable for either company. I contacted Barclays in early - ; they said they 'd send me hardcopies but not sign of them. I filed an extension, but I really would like to file.

Barclays PLC customer in California
May 25, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20165/20166/20167/20168/20169/201610/201611/201612/20161/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCBilling statement68.2%27.3%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.2%6.6%5.4%3.9%0.5%29.3%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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