M&T Bank Corporation Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

M&T Bank Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

During our Chapter - Bankruptcy, - - - offered us a Trial Modification, we accepted. After the first modification payment our loan was sold to M & T Bank/- - -. It came to our attention that there is an error on the Loan Modification Agreement. We contacted M & T Bank regarding the additional $21000.00 that was added to the modication and we received a letter stating how they came up with the figure. ( See Attached ) During our Chapter - bankruptcy, we were paying - - - Arrearage, the amount paid to them was $10000.00. On a previous letter sent to me regarding my request for explanation of mortgage account it states the balance of the loan as of - -, - was - and the total amount due in your loan as of - -, - is $290000.00. M & T was not the servicer on our loan in -. We are concerned why the additional $21000.00 was added to the loan modification.I have also included a document from - stating that my balance on the loan as of -/-/- was $270000.00.

M&T Bank Corporation customer in California
May 24, 2016

* Source: CFPB Complaint Database

M&T Bank Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3M&T Bank CorporationComplaint HistoryComplaints2/20163/20164/20165/201611/201612/20162/20173/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3M&T Bank CorporationLoan servicing, payments, escrow account96.8%3.2%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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