The Western Union Company Money Transfers Complaint

Domestic (US) money transfer Other service issues

The Western Union Company Money transfers department,

Domestic (US) money transfer Other service issues California

1. On -/-/15 I sent $ - Western Union - - - my son in college there. Apparently it was not picked up. 2. Western Union kindly sent me an email stating that funds were not picked they included the last digits on the trucking number see attached. 3. i Responded by telephone : requesting to send it to the agnt through which I 'd wired it. Not acceptable unless I presented a proof of trucking number. I was not able to locate the receipt. I conitnued to meet their requirements to recover the funds. I faced more demands of requirements last requirement to provide oicture ID, Address, see attached.No+ results

The Western Union Company customer in California
May 24, 2016

* Source: CFPB Complaint Database

The Western Union Company response to complaint:
Closed with explanation

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