Hyundai Capital America Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Hyundai Capital America Consumer Loan department,

Vehicle loan Managing the loan or lease California

I had an auto loan with Hyundai. The car was deemed a total loss after an accident. GAP insurance was used and the car was paid off in full. Hyundai is reporting to the credit bureaus that it was charged off as well as delinquent payments following the accident.

Hyundai Capital America customer in California
May 23, 2016

* Source: CFPB Complaint Database

Hyundai Capital America response to complaint:
Closed

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How Hyundai Capital America handles Managing the loan or lease complaints

Created with Highcharts 4.2.3Hyundai Capital AmericaComplaint HistoryComplaints3/20125/20127/20128/201211/201212/20121/20133/20134/20135/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Hyundai Capital AmericaManaging the loan or lease3.6%76.4%8.5%10.9%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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