Synovus Bank Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Synovus Bank Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Georgia

I filed for Chapter - Bankruptcy on - -, -. All accounts included in that bankruptcy and the public record were removed from my credit reports except for Columbus Bank and Trust ( CB & T ) on my - report. On my - -, - - report this account reported correctly that it was " Discharged through Bankruptcy Chapter - '', " This account is scheduled to continue on record until - - '', and " Debt included in Chapter - Bankruptcy on - -, - ''. The data on subsequent reports on - -, - ; - -, - ; and - -, - each erroneously updated this account. - -, - report changed to " Debt included in Chapter - Bankruptcy on - -, - '' and " This account is continue on record until - - ''. The - -, - report indicated " Account Charged Off. $ $ $ $ $ $ written off ''. I disputed the item with -, who instead of removing the account now has updated it to " Discharged through Bankruptcy Chapter - Never late. '' and " This account is scheduled to continue on record until - -. '' I proceeded to dispute this again via certified mail, but - still did not remove the account. I can only assume that CB & T is saying their information is correct when it is not. CB & T needs to have - remove this account from my report immediately.

Synovus Bank customer in Georgia
May 23, 2016

* Source: CFPB Complaint Database

Synovus Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Synovus BankComplaint HistoryComplaints12/20111/20128/20129/201212/20122/20135/20139/201310/201311/20137/20149/201412/20143/20155/201600.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synovus BankLoan modification,collection,foreclosure13.6%72.7%4.5%9.1%ClosedClosed with explanationClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure0.2%7.4%6.9%0.6%2.6%0.9%80.5%0.9%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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